RHS Updates on COVID-19

2019 NOVEL CORONAVIRUS

MSU is closely monitoring the outbreak of the novel coronavirus. Campus leaders are meeting daily to manage the university's response. A toll-free hotline has been set up at 888-353-1294 to answer questions from the campus community.

Visit 2019 Novel Coronavirus for more information from the university. 
 

Mitigating the Spread

In alignment with public health recommendations, the Michigan State University Division of Residential and Hospitality Services (RHS) is taking measures to prevent community spread of COVID-19, which includes enhanced cleaning and disinfection procedures. These new procedures ensure the health and safety of our team members and residents by reducing the potential for COVID-19 spread. It is the division’s top priority to ensure facilities are clean, safe and provide a healthy environment. Read more here.
 

Residence Education and Housing Services 

Our teams are developing health protocols for residential buildings, as well as for symptomatic students, including: holding rooms to allow for self-isolation of ill students; evaluating all bedrooms in the system and assuring that when assigned, students can sleep and study in a physically distanced manner; educating students on physical distancing, wearing face coverings and keeping their fellow community members safe; reviewing bathroom protocols for cleaning, shower usage, etc.; reducing seating capacity in study lounges; and evaluating the move-in process to allow for physical distancing. 

Changes to housing will include:

  • New room configurations (some small doubles changed to single rooms)
  • Furniture arranged to ensure 6 feet of sleeping head-to-head social distancing
  • Enhanced and increased cleaning of public areas
  • Hand sanitizing stations
  • Social distancing guidelines (posters, social media, university emails), etc.
  • No overnight guests will be allowed in the residence halls or apartments for the fall 2020 semester. 
  • Professional and student staff are receiving additional training regarding the health and safety regulations
  • You will be able to direct questions to your Resident Assistant, your Community Director or Residence Director, Facilities Staff, or your hall or apartment service center desk.

You may have a lot of questions and are looking to find answers, especially in this time of uncertainty. Here you will find the latest answers to frequently asked questions.

Check back throughout the summer as we will be updating as new information is finalized.

Culinary Services

Culinary Services is taking precautions to ensure guests are safe while they dine on campus. Numerous processes have been implemented to protect the safety and welfare of team members and guests throughout Culinary Service operations.

  • Masks have been provided to Culinary Services team members and are now required as part of the uniform.
  • Guests of all Culinary operations including dining and retail are required to wear masks. Disposable masks will be provided if patrons do not have one.
  • Residential dining has eliminated cash transactions and will only accept meal plans, Spartan Cash, debit or credit cards.
  • Installation of plexiglass at retail points of sale and residential host stands.
  • Self-serve areas have been converted to fully served. This includes all service ware, condiments, and beverages.
  • The entire daily menu within residential dining will now be available as grab & go. Diners can opt for carryout containers (up to 2) or have their items plated if they intend to dine in. All options will be distributed with single use disposable silverware and individually packed condiment containers.
  • Dining halls close from 3 – 5 p.m. to allow for additional cleaning and transition of staff.
  • Social distancing protocols are currently being implemented including table spacing, floor graphics and line queuing.
  • Antiseptic wipes are being provided for guests to sanitize their table.
  • Dining halls will be staffed with additional team members dedicated to cleaning and sanitizing seating areas.
  • The standard cleaner (QC 54 Peroxide Glass Cleaner) has been replaced with Peroxide Multi-Surface Disinfectant which is EPA approved effective against Coronavirus – COVID-19.
  • Staff are completing health screening questionnaires prior to beginning their shift. If they have any symptoms associated with COVID-19, they are immediately sent home and not allowed to return to work for seven days.

Additional health and safety measures have been added within residential dining facilities and include the following:

  • Staff wearing masks and gloves
  • Floor graphics for 6 feet of distancing
  • Conversion to all disposable service ware
  • Traffic flow patterns
  • Division of line queuing for distancing
  • 50% reduction of seating capacity in each dining location

Kellogg Hotel & Conference Center will remain closed until further notice. We continue to plan for our reopening and look forward to welcoming our guests back soon.

State Room Restaurant's Curbside To Go will be open Tuesday, July 7-Saturday, July 11, and closed Sunday, July 12. Please visit the State Room's website to view our menus and to order online.

Auxiliary Enterprises

The Forest Akers golf courses are open. Guests must make a tee time first by calling the golf shop at 517-355-1635 and then proceed to the online payment system once the reservation has been confirmed. Payment must be made prior to arriving to the golf courses. Visit golf.msu.edu for more information.

Spartan Spirit Shops are now offering on-site pickup. When customers shop spartanspiritshop.msu.edu, they may choose to pick up their items on-site with discount code PICKUP. Orders can be picked up at the MSU Union welcome desk on the first floor, Monday-Friday, from 8 a.m.-5 p.m.

The MSU Tennis Center, MSU Alumni Memorial Chapel, Spartan Stadium, and Breslin Student Events Center are currently closed to the public.